1. Who We Are
Techkraft ("we", "us", "our") is a technology company registered in the Republic of Lithuania, European Union. We provide AI automation, digital transformation, SaaS development, and related professional services to enterprise clients globally.
Data Controller contact — Company: Techkraft · Location: Vilnius, Lithuania, EU · Email: info@tech-kraft.com · Website: www.tech-kraft.com
We are committed to protecting your personal data in full compliance with Regulation (EU) 2016/679 (GDPR) and applicable Lithuanian data protection law.
2. Data We Collect
Contact & Inquiry Data
Full name, email address, company name, job title, phone number (when voluntarily submitted via contact or booking forms), and the content of your message.
Usage & Analytics Data
IP address (anonymised where possible), browser type/version, device/OS, pages visited, time spent, referral source.
Cookie & Tracking Data
Session cookies required for site functionality, analytics cookies (only with your consent), and preference cookies storing your consent choices.
We do not collect sensitive special category data and do not knowingly process data of persons under 16.
3. Legal Basis for Processing
Under GDPR Article 6, we process data on the following bases: Consent (analytics/marketing cookies, where opted in), Contract Performance (responding to service inquiries), Legitimate Interests (site security, service improvement), and Legal Obligation (tax/accounting records under Lithuanian law).
4. How We Use Your Data
- Responding to inquiries and discovery call requests
- Delivering professional services and managing client projects
- Sending service-related communications
- Analysing website performance and improving our services
- Meeting our legal and regulatory obligations
We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
5. Data Storage & Retention
Your data is processed and stored within the European Economic Area (EEA). Inquiry data is retained up to 24 months from last contact; client project data for the engagement plus 7 years for tax/contractual obligations; analytics data aggregated/anonymised where possible.
6. Data Sharing & Third Parties
We do not sell your personal data. We may share data with cloud hosting providers (EU-based), communication tools, and accounting software — all bound by GDPR-compliant Data Processing Agreements. We may disclose data where required by law.
7. Your Rights Under GDPR
You have the right to access, rectify, erase ("right to be forgotten"), restrict processing, port, and object to processing of your data, and to withdraw consent at any time. To exercise these rights, contact info@tech-kraft.com. We respond within 30 days. You may also lodge a complaint with the Lithuanian State Data Protection Inspectorate (vdai.lrv.lt).
8. Cookie Policy
Essential Cookies (always active) — session management, security tokens, consent preference storage.
Analytics Cookies (consent required) — page views, session duration, navigation paths, retained up to 14 months.
Marketing Cookies (consent required) — used to measure marketing effectiveness, retained up to 12 months.
Manage preferences anytime via the cookie banner on our site, or by clearing cookies in your browser settings.
9. Data Security
We implement encrypted data transmission (TLS/HTTPS), access controls, regular security assessments, and data minimisation. In the event of a breach posing risk to your rights, we notify the relevant authority within 72 hours as required by GDPR Articles 33–34.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via a site notice or, where we hold your contact details, by email.
11. Contact & Data Requests
Techkraft · Vilnius, Lithuania, EU · Email: info@tech-kraft.com · Website: www.tech-kraft.com
We aim to respond to all data subject requests within 30 calendar days.